Course Code: 2369

20697-1 Implementing and Managing Windows 10

Class Dates:
5 Days
Class Time:


  • Course Overview
  • This five-day course is intended for information technology (IT) professionals who administer and support Windows 10 desktops, devices, users, and associated network and security resources. These professionals typically work with networks that are configured as Windows Server domain-based environments, and that have managed access to the Internet and cloud services.

    The current version of this course is updated for Windows 10 Anniversary Update.

    Microsoft has updated the curriculum of Windows 10 MOC courses, to align with a two-exam MCSA certification path for Windows 10, consisting of the following exams:

    70-697: Configuring Windows Devices

    70-698: Installing and Configuring Windows 10
  • Audience
  • This course is for information technology (IT) professionals who administer and support Windows 10 desktops, devices, users, and associated network and security resources. The networks with which these professionals typically work are configured as Windows Server domain-based environments with managed access to the Internet and cloud services. Students who seek certification in the 70-697 Windows 10 Configuring exam also will benefit from this course. Additionally, this course builds skills for Enterprise Desktop/Device Support Technicians who provide Tier 2 support to users who are running Windows 10 desktops and devices within a Windows domain environment in medium-sized and larger organizations.


  • Before attending this course, students must have:

    Knowledge of networking fundamentals, including TCP/IP, User Datagram Protocol (UDP), and DNS.
    Knowledge of Active Directory Domain Services (AD DS) principles, and fundamentals of AD DS management.
    Understanding of certificate-based security.
    Understanding of Windows Server 2008 or Windows Server 2012 fundamentals.
    Understanding of Windows client operating system essentials, such as a working knowledge of Windows Vista, Windows 7, or Windows 8.

  • Recommended Courses:

Course Details

  • Module 1: Overview of Windows 10
  • Introducing Windows 10
  • Navigating the User Interface
  • Lab : Navigating and Customizing the User Interface
  • Module 2: Installing Windows 10
  • Installing Windows 10
  • Upgrading to Windows 10
  • Lab : Installing Windows 10
  • Module 3: Configuring Your Device
  • Overview of Tools Used to Configure Windows 10
  • Common Configuration Options
  • Managing User Accounts
  • Using OneDrive
  • Lab : Configuring Windows 10
  • Lab : Synchronizing Settings with OneDrive
  • Module 4: Configuring Network Connectivity
  • Configuring IP Network Connectivity
  • Implementing Name Resolution
  • Implementing Wireless Network Connectivity
  • Overview of Remote Access
  • Lab : Configuring Network Connectivity
  • Module 5: Managing Storage
  • Overview of Storage Options
  • Managing Disks, Partitions, and Volumes
  • Maintaining Disks and Volumes
  • Managing Storage Spaces
  • Lab : Managing Storage
  • Module 6: Managing Files and Printers
  • Overview of File Systems
  • Configuring and Managing File Access
  • Configuring and Managing Shared Folders
  • Work Folders
  • Managing Printers
  • Lab : Configuring and Managing Permissions and Shares
  • Lab : Configuring and Using Work Folders
  • Lab : Installing and Managing a Printer
  • Module 7: Managing Apps in Windows 10
  • Overview of Providing Apps to Users
  • The Microsoft Store
  • Web Browsers
  • Lab : Installing and Updating Apps from the Microsoft Store
  • Lab : Configuring Windows 10 Web Browsers
  • Module 8: Managing Data Security
  • Overview of Data-Related Security Threats
  • Securing Data with EFS
  • Implementing and Managing BitLocker
  • Lab : Managing Data Security
  • Module 9: Managing Device Security
  • Using Security Settings to Mitigate Threats
  • Configuring UAC
  • Configuring Application Restrictions
  • Lab : Managing Device Security
  • Module 10: Managing Network Security
  • Overview of Network-Related Security Threats
  • Windows Defender Firewall
  • Connection Security Rules
  • Windows Defender Antivirus
  • Lab : Managing Network Security
  • Module 11: Troubleshooting and Recovery
  • Managing Devices and Drivers
  • Recovering Files
  • Recovering Devices
  • Lab : Troubleshooting and Recovery
  • Module 12: Maintaining Windows 10
  • Updating Windows
  • Monitoring Windows 10
  • Optimizing Performance
  • Lab: Configuring Updates for a Single Device
  • Lab: Configuring Updates with GPOs
  • Lab: Monitoring Events
  • Lab: Monitoring Reliability and Performance