CompTIA A+ Support Skills courses are intended for students wishing to qualify with CompTIA A+ Certification. A+ certification is designed to help students become entry-level IT technicians. A+ Certification is internationally endorsed and recognized as the only benchmark vendor-neutral qualification for PC support and troubleshooting.
Successful candidates will have the knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills. Successful candidates will also provide appropriate customer support and understand the basics of virtualization, desktop imaging, and deployment.
This course is for students wishing to take and pass both CompTIA A+ 220-901 exam. It is also suitable for students wanting to improve their skills in PC support and administration. Success in the CompTIA A+ exam helps to prepare for a career in IT support, perhaps leading to further CompTIA vendor-neutral certifications or qualifications from Microsoft, Cisco and others.
*Course cost listed does not include the cost of courseware. Please contact us at firstname.lastname@example.org or 207-775-0244 for additional pricing information, or if you have any questions. Course is subject to a minimum enrollment. Course may run as a Live Distance Learning (LDL) session if minimum enrollment is not met.
Students should have basic experience of using a PC, Microsoft Windows and browsing the Internet. They should be able to:
*Use a keyboard and mouse
*Recognize the main components of a PC and different data media such as USB drives and DVD
*Start the computer and navigate the desktop
*Use Windows Explorer to create directories and subdirectories and manage files
*Use Internet Explorer to view websites.