Course Code: 5528

Critical Thinking, Problem Solving & Decision Making

Class Dates:
2/21/2019
Length:
2 Days
Cost:
$1295.00
Class Time:
Technology:
Business
Delivery:

Overview

  • Course Overview
  • Learn how to be an inventive, logical decision maker by understanding the principles behind critical thinking and the tools used to consistently identify and select the best decision among multiple alternatives. In this course, you’ll explore a structured way to approach and dismantle problems with a view toward optimum outcomes.

    This course provides an introduction to structured decision making. It is intended for any professional who is new to formal problem analysis, including: department managers, directors, supervisors, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, associate project managers, stakeholders, team members, and all others responsible for resource allocations.

  • Audience
  • This course provides an introduction to structured decision making. It is intended for any professional who is new to formal problem analysis, including: department managers, directors, supervisors, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, associate project managers, stakeholders, team members, and all others responsible for resource allocations.

    After completing the course, you’ll understand why most decisions are of poor quality and be able to impose quality controls on both your decisions and the decisions of others.

Prerequisites

  • Recommended Courses:

Course Details

  • 1. Identifying and Defining Problems
  • Understanding Problem Solving
  • Analyzing Problems
  • Working with Problem Owners and Stakeholders
  • Developing Effective Problem Statements
  • Determining Causes
  • Identifying and Managing Risks
  • Avoiding Problem-Solving Traps
  • 2. Solving the Problem
  • Gathering and Analyzing Data
  • Developing Alternatives
  • Evaluating Options
  • Implementing the Solution
  • Verifying the Solution
  • Using Adaptive Techniques
  • Developing Ethical Solution
  • 3. Thinking Critically
  • Understanding Critical Thinking
  • Identifying Arguments
  • Assesing the Credibility of an Argument
  • Exploring Weakness in an Arguement
  • Overcoming Obstacles to Critical Thinking
  • Avoiding Deductive Reasoning Fallacies
  • 4. Group Decision making and Problem Solving
  • Understanding Group Dynamics
  • Envolving from a Group to a Team
  • Using Divergent Thinking
  • Using Convergent Thinking
  • Reaching Closure
  • Avoiding Common Group Traps
  • Working with Large Groups
  • Building Sustainable Agreements
  • 5. Decision Support Tools
  • Understanding Decision Support Systems
  • Modeling Decisions Quantitatively
  • Describing Data Objectively
  • Working with Formulas and Functions
  • Performing What-If-Analyses
  • Weighting Factors
  • Creating Decision Trees
  • Using Graphics to Display Data