(Updated for Windows 10 and Windows Server 2016)
This three-day instructor-led course provides students with the knowledge and skills needed to isolate, document and resolve problems on Windows Desktops in a corporate domain. The material is geared towards corporate IT technicians that support Windows 7, 8 or 10 devices.
PowerShell scripts and support files are now included to allow students to perform classroom lab exercises on their own time using Azure Virtual Machines.
At Course Completion
Manage and Maintain Windows devices locally or remotely
Manage Windows devices using a GUI or a command-line interface
Identify the Cause of and Resolve Networking Issues
Identify the Cause of and Resolve Security Issues
Manage Windows devices locally or remotely
Manage Windows Clients with Windows PowerShell & Azure PowerShell
This course is intended for technicians that support Windows 7, 8 or 10 devices. Tier 1 and 2 problems are the focus of this material. Windows PowerShell and Azure PowerShell tutorials and labs are now a part of the course.
*Course Cost listed does not include the cost of courseware required in your registration. Please refer to your Invoice for the additional cost. If you have any questions, please contact us at firstname.lastname@example.org or 207-775-0244. Course is subject to a minimum enrollment to run. If the minimum is not met than this class may run as a live online class.
TCP/IP Troubleshooting skills
Experience working in a corporate domain environment
Experience using GUI and command-line troubleshooting tools
Experience installing and troubleshooting applications