Students learn how to ask and answer questions, use nonverbal communication, give feedback, and empower employees. Students also learn how to communicate with individuals who hold different positions in an organization, such as peers, supervisors, subordinates, and customers/vendors. Course activities also cover promoting ideas, handling negotiations, and dealing with human resource issues. Students identify an organization's culture, discuss how communication can perpetuate a culture, define a cultural network, and explore ways to take advantage of a cultural network.
*Course Cost listed does not include the cost of courseware. Please refer to your Enrollment Sales Order or Invoice for the additional cost. If you have any questions, please contact us (firstname.lastname@example.org or 207-775-0244.)